Frequently Asked Questions (FAQs)
We know planning a wedding can be a little overwhelming.
Two Hearts Better Together Weddings hopes that we have laid out the website so that this process is simple and understandable. We hope this page will help in answering many of the questions that you have, and help to make the planning process a breeze!
Following are many of the Frequently Asked Questions that we receive…
Prior to your day, we will work with you to make all the decisions for your special day. Once the day arrives, all you have to do is show up!
Interested in lake, park or garden events? We are available in the entire Central Florida area, including Orlando. If you have questions about whether we service the area you want, just give us a call! We can do your ceremony anywhere! OK, almost anywhere…we accept the challenge.
We are a member of some amazing wedding networks, servicing all of Florida from Miami to Jekyll Island, GA, from Daytona Beach to Clearwater and down to Siesta Key. If we cannot perform your ceremony, we know a company who can.
a member of Tide the Knot Events (tidetheknot.com), featuring
BETTERTOGETHERWEDDINGS.COM, TWO HEARTS EVENTS and TWO HEARTS CATERING
If you think the winter is too cold for your event, you are mistaken. The weather has been gorgeous for the past few years – our New Years Eve weddings were done in PERFECT spring-like temperatures. It’s 75 degrees right now as I’m writing this (February, 2013).
May through September gets hot around noon – we recommend evening weddings due to cooler temperatures and better lighting for photographs. Contact us and we can provide you with the sunset time for your chosen ceremony date.
During the winter months, late afternoon and evenings are ideal.
It’s best to reserve your date and time as soon as you have decided on it, for our calendar books up quickly and we have limitations on how many simultaneous weddings we can handle.
If you choose a Friday or Saturday sunset, we suggest putting a deposit down as soon as you have decided (to hold the date.) These days are prime ceremony choices and book fast!
We love spontaneity – so if you’re looking to elope to our Florida beaches or lakes to escape the pressures of planning a wedding or family irritants, come on down and we will fit you into our calendar! Last minute planning is not a problem!
Also, our packages do not have guest count restrictions. If a package has a certain amount of chairs, you can always add additional chairs to accommodate all of your guests. But because, for instance, a package only has ten chairs, it doesn’t mean that the limit for that package is ten guests. For our “Just Say I Do” package, the only restriction regarding guests is photography…it is our elopement package, so photography is restricted to the couple and the children only.
Check out our Planning 1-2-3 page on our website.
You can book your event at any time via our reservation form located on the website as well. All is needed is a date and time and small deposit to reserve your event on our calendar.
After you submit your form, you can choose to pay your deposit immediately by credit card on our website or mail in your deposit check or money order. Please be aware that we cannot hold your date until your deposit is received, so we recommend putting the deposit on your credit or debit card immediately upon submitting your reservation form. The information in our FAQs and Step-by-Step Planning pages is comprehensive to give you all the info you will need leading up to and on your very special day…if there is a topic that is not covered, please ask!
Yes, but you have up to a certain time to do so. Following are deadline dates for changes to your event:
- Package Setup Changes – no later than thirty (30) days prior to your ceremony date
- Floral – no later than fourteen (14) days prior to your ceremony date
- Music – no later than fourteen (14) days prior to your ceremony date
- Location – no later than forty-five (45) days prior to your ceremony date. Please note that changing your location may have an effect on your permit, if applicable. If you change locations, permit fees may not be refunded, depending on the local municipality and their deadlines for refunds.
Also, we are often asked if we can set up “third party” supplies that are brought to our weddings, such as chairs or tents. Two Hearts Better Together Weddings cannot handle any decorations or supplies that are not our own. There are no exceptions.
Remember – do not bring anything to beach ceremonies that is not biodegradable, such as silk rose petals. Very important!
For lake and park weddings, anything you bring must be removed after the ceremony.
If we are contracted to do just the Officiating and/or photography (no package is selected) and you provide your own decorations, you must comply with the same rules and regulations for the beach or we cannot provide our services.
We have many spots that we just love…that are perfect for our events. Unless you have a special spot you absolutely want for your ceremony, let us choose for you! Or you can visit our Locations page for more information.
Please remember that in urban areas, parking availability may be a challenge, and may have a cost. Let us help you choose the perfect lake, park or garden that will best suit your parking needs.
But if we cannot avoid bad weather and must move the event indoors or under shelter, we ask that you have an idea of where you would like to move the event. We, of course, can offer suggestions, but please have a backup plan built in to your planning of your event, and not wait until the day of to make arrangements.
You may want to consider WEDDING INSURANCE.
Things to consider:
- The majority of Hotels/Condos generally do not have any type of outside shelter.
- If you are having a reception – it may be moved to that location, but please inquire with your reception venue.
- Consider renting a tent or other temporary structure – we will be glad to work with you to find a vendor in the area your event will be held.
- Ask about locations that have a covered area nearby of your event (covered areas may or may not have a rental cost)
On some rare occasions, we may be able to move it to the next day, depending on many factors, including availability of staff. This is at the sole discretion of Better Together Weddings and is not a guarantee. This is only available to those with minimal decorations and setup.
Some of our setups may not be able to be used in an indoor location, but we will do our best to decorate your chosen backup location. For those setups that cannot be used indoors, we have designed a special indoor inclement weather setup to use in its place. It’s a bit simpler, but festive! We are not responsible for the weather.
We wrote all about what to do if it rains in our blog – read all about it here:
Even when there are people at your ceremony location, they are usually respectful and watch from a distance. We are very conscious of where we set up your ceremony decorations so that the photography is optimal.
Please keep in mind that our Officiants must wear clothes that are comfortable for the heat. For this reason, we cannot take requests for our Officiants to be in suits at the beach or other outfits that would be too hot.
When couples write their own vows, we suggest choosing the “Message in a Bottle Vows.” Available as one of our Special Touches, Message in a Bottle Vows are printed on special paper and placed at your feet in our decorative bottle as if they were washed ashore from the sea. When directed, each person removes their vows from the bottle and reads them to each other. It’s romantic, special and adds a flavor to the ceremony that both will remember forever. And you take the bottles with you for a keepsake of your very special day!
As an example, we encourage you to check out this article…for clarity:
Yes. You can hire a professional photographer.
If you hire an outside photographer: We will deduct our fee from the cost of the package. In order for this fee to be removed, we must know at least fourteen (14) days prior to your wedding that you are having your own photographer. If you hire someone else as your main photographer and our photographer shows up on the day of your wedding, there will be no money refunded and no photos taken by our photographer. Also note that if you hire another photographer, we still retain the right to take photos for our purposes. Make sure the photographer you hire is aware of this.
If you hire both us and a professional photographer: Your hired photographer will be running the show! We will act as a secondary photographer and relinquish creative control to your hired photographer. We will take shots around your hired photographer so not to interfere in his/her work. Please note that if we are shooting on public property, we cannot by law request people not at your event to move in order to take photographs. Most are very respectful, and we’ve never had an issue. Our photographers are professionals and can utilize all angles to achieve superior photographs.
If interested, we recommend “live” music from a guitarist, steel drummer, or ukulele player. These can also be found on our Special Touches page on our website. A steel drum player is always a hit!
Unfortunately, we do not allow you to bring your own CD player/music system.
Seating for guests is a great Special Touch for many reasons – chairs define your wedding space on a public beach or public venue, provide a clear path for the bride and guests to find their seats and also provide comfort for your guests. Chairs also keep guests still during the ceremony to allow the photographers to capture unobstructed views of the couple. While the actual ceremony may be short, expect to be on the beach an hour to an hour and a half. So while the post-ceremony photography takes place, guests can enjoy the beach comfortably from their chair.
With all seating selections booked through us, we take care of the delivery, set up and tear down. If we are unable to provide seating for your event, we can offer alternate chair rental companies.
Yes, we can offer these services – check out our Special Touches page for these perfect additions!
Included items in Cake cutting –—_____———___________
cake, server, plates, forks and napkins.
Included items in Champagne Toast –
Bottle of Champagne, two champagne glasses (glasses can be personalized). We must be conscious that some locations do not allow alcohol or have special alcohol rules and regulations, and some do not allow glass containers or bottles.
If you would like to bring your own cake, you will also need to bring all of your own supplies, such as a cake table, cake riser, cake cutter, napkins, silverware, etc. You will be responsible for this set up.
Note: we discourage cake on the actual beach because it is vulnerable to sand being blown into it.
Full balance is due on all events no later than thirty (30) days prior to the event.
Please visit our payments page for payment information.
Please note the following policy on payments and deposits in regards to postponements:
- Any deposits/payments will be applied to your new date.
- Deposits are non-transferable
- Deposits/payments are applicable for up to one (1) year from the originally-scheduled ceremony date. After that, a new deposit and service agreement are needed.
- Postponements will be honored if notice is given fourteen (14) or more days prior to your ceremony date – within fourteen (14) days of the date of your event, we will be not able to postpone your event and no refunds will be issued. Please remember that your marriage license is only valid for a certain amount of time after you obtain it. Please keep this in mind when deciding on a new date if you postpone.